Hotel Xcaret Mexico All Parks All Fun Inclusive
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Playa del Carmen
Hotel Xcaret Mexico All Parks All Fun Inclusive
2024 Global 100 - Family Hotels
Carretera Federal Chetumal-Puerto Juárez, Av. Solidaridad 2-Kilómetro 282 Lt 023, 77710 Playa del, Playa del Carmen, Quintana Roo, 77710, Mexico
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Located in Playa del Carmen, Hotel Xcaret Mexico - All Parks / All Fun Inclusive is on the riverwalk, within a 5-minute drive of Cenote Santa Cruz and Xplor Theme Park. This beach property is 0.8 mi (1.4 km) from Xenses Park and 1 mi (1.6 km) from Xcaret Eco Theme Park.Show More
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Amenities
Airport pick-upFree
Golf course
Childcare service
Snorkeling
Airport drop-offFree
Children's pool
Car rentals
Water slide
All Amenities
Property Description
Located in Playa del Carmen, Hotel Xcaret Mexico - All Parks / All Fun Inclusive is on the riverwalk, within a 5-minute drive of Cenote Santa Cruz and Xplor Theme Park. This beach property is 0.8 mi (1.4 km) from Xenses Park and 1 mi (1.6 km) from Xcaret Eco Theme Park.
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3.9/5
GoodHotel, wonderful staff, very attentive and the parks included with the hotel are great
All 125 Reviews
Surroundings
Landmarks: Secret water slide
(170m)
Landmarks: Capilla de Santa María de Todos los Ángeles
(220m)
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Rooms
Guest Reviews
Services & Amenities
Policies
7
Room, Oceanfront (Swim-up Adults)
Bedroom 1:1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
4
River Suite
Bedroom 1:2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
5
Suite with Ocean View
Bedroom 1:2 Queen bed
Free Wi-Fi
Non-smoking
Air conditioning
Bathtub
Minibar
Blackout curtains
Check Availability
7
Garden Suite
Bedroom 1:2 Queen bed
Free Wi-Fi
Non-smoking
Air conditioning
Bathtub
Minibar
Blackout curtains
Check Availability
5
Junior Suite
Bedroom 1:1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
7
Suite (River SPA)
Bedroom 1:1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
6
Garden SPA Suite
Bedroom 1:1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
5
Junior Suite
Bedroom 1:1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Private toilet
Check Availability
6
SPA Junior Suite
Bedroom 1:1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
6
Swim up Garden View
Bedroom 1:1 King bed
58m² | Floor: 1
Free Wi-Fi
Non-smoking
Air conditioning
Bathtub
Minibar
Blackout curtains
Check Availability
5
River Suite
Bedroom 1:1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Private toilet
Check Availability
1
Oceanfront Family Suite
1 King bed or 2 Double bed
53m² | Floor: 1
Has window
Free Wi-Fi
Non-smoking
Toothpaste
Hot water (24 hours)
Wi-Fi in room
Check Availability
6
Ocean Front Suite
Bedroom 1:1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Bathtub
Minibar
Blackout curtains
Check Availability
6
Oceanfront Family Suite
Bedroom 1:2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
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Guest Reviews
3.9/5
Good
125 reviews
Verified Reviews- Cleanliness4.1
- Amenities3.9
- Location4
- Service3.7
Average for similar properties in Playa del Carmen
Guest User
February 12, 2025
The environment and facilities are complete. Although it can be seen that it is a certain age, the management and operation are still relatively complete. Although there are many restaurants and activities, they all need to be booked in advance, so everyone should be prepared in advance and book the place you like as soon as you arrive, otherwise it will be a pity. You can basically visit one place a day, all of which are very good and fun. The overall feeling is still good
Original TextTranslation provided by Google
Yimu🍀huadao
January 19, 2025
The service is very bad, many restaurants are not edible, the hotel is very large but no one introduces the hotel facilities and restaurant locations to you, the service attitude is also very poor, compared to other all-inclusive hotels in Cancun that I have stayed in, it is really far behind, it is really not worth the high price
Original TextTranslation provided by Google
Maryline
August 22, 2024
Hotel, wonderful staff, very attentive and the parks included with the hotel are great
Original TextTranslation provided by Google
Qiqibabahua**
August 5, 2024
It was very exciting and you can go directly to the park. Both adults and children had a lot of fun. The environment is very good, the service is in place, and the facilities are complete. I will come again next time I have the chance.
Original TextTranslation provided by Google
Anonymous User
April 19, 2024
Very bad all-inclusive hotel experience. I will never go to any all-inclusive hotel again. All the food is not tasty. I don't know how long the shrimps have been left out before being cooked... It's like a pyramid scheme. They waste half a day telling you how good their company is and let you become a member. The hotel upgraded the sea view room. It's a rip-off!! They charged me 1200 USD, but you only need to pay 300 RMB more to book a sea view room online.
Original TextTranslation provided by Google
Stefan
December 23, 2023
Very nice hotel with lots of pools and grottos, but unfortunately a bit confusing and no direct beach access. Very suitable for families, especially because of the access to the surrounding parks.
Original TextTranslation provided by Google
Guest User
December 20, 2023
Not bad, not bad
Original TextTranslation provided by Google
김연희
December 18, 2023
All the staff were friendly and nice. It was better because there were only foreigners and no Koreans. Personally, it was a godsend that I didn't do Arte! On the contrary, I met a lot of Koreans during the tour hahaha.
Original TextTranslation provided by Google
Guest User
November 6, 2023
I love the scenery! The atmosphere is great and the pool is great too! However, replies are so slow that it is very difficult to communicate via email.
Original TextTranslation provided by Google
Services & Amenities
Most Popular Amenities
Airport pick-up
Free
Golf course
Off-site
Childcare service
Additional charge
Snorkeling
Airport drop-off
Free
Children's pool
Car rentals
Water slide
Surfing
Off-site
Water park
Kids' club
Private beach area
Playground
Sauna
Gym
Spa
Additional charge
Bicycle rental
Free
Private parking
Free
Wi-Fi in public areas
Free
Indoor swimming pool
Additional charge
Outdoor swimming pool
Hiking
Tennis court
Massage room
Luggage storage
Billiards room
Conference room
Additional charge
Table tennis room
Tour and ticket booking service
Multi-function room
Bar
Restaurant
Currency exchange
24-hour front desk
Water park
Kids' club
Private beach area
Playground
Gym
Spa
Indoor swimming pool
Outdoor swimming pool
Billiards room
Table tennis room
Bar
Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
2 Swimming pools
Indoor swimming poolAdditional charge
Outdoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private parking
Free
Valet parking
Transportation
Shuttle service
Free
Airport pick-up
Free
Airport drop-off
Free
Car rentals
Bicycle rental
Free
Front Desk Services
Safe at front desk
Concierge service
Luggage storage
VIP check-in service
Express check-in and check-out
Tour and ticket booking service
Currency exchange
24-hour front desk
Languages Spoken
English
Spanish
Food & Drink
Convenience store/kiosk
Lobby bar
Room service
Halal meals provided
Alcohol-free rooms (on request)
Bar
Health & Wellness
Ziplining
Off-site
Yoga session
Body care
Golf course
Off-site
Kayaking
Snorkeling
Surfing
Off-site
Sauna
Gym
Spa
Additional charge
Hiking
Tennis court
Hair and beauty salon
Massage room
Billiards room
Parasailing
Off-site
Table tennis room
Turkish bath (Hammam)
Mini golf
Activities
Water slide
Water park
Private beach area
Eco tours
Off-site
Public beach
Gaming area
Public Areas
ATM
Smoking area
Garden
Elevator
Vending machines
No smoking in public areas
Cleaning Services
Ironing service
Additional charge
Clothes dryer
Dry cleaning
Laundry service (on-site)
Additional charge
Facilities for Children
Childcare service
Additional charge
Children's pool
Kids' club
Playground
Children's meals available
Business Services
Conference room
Additional charge
Wedding service
Multi-function room
Accessibility
Accessible rooms available
Handrails on stairs
Safety & Security
Security personnel
First aid room
Intruder alarm
Fire extinguisher
CCTV in public areas
Smoke detector
First aid kit
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
TypeAmerican, Continental, Full English/Irish, Gluten-free, Vegan, Vegetarian
StyleBuffet
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of US$200.00 (approx. PHP 11,594.43) is charged.
Deposit Payment Methodscredit card
Deposit RefundThe deposit will be returned to the original account of payment within 14 days after check-out.
Pets
Pets are not allowed
Service Animals
Service animals are allowed on request
Age Requirements
The main guest checking in must be at least 18 years old.
Paying at the Hotel
- Cash
Property Description
- Opened: 2017
- Number of Rooms: 885
Located in Playa del Carmen, Hotel Xcaret Mexico - All Parks / All Fun Inclusive is on the riverwalk, within a 5-minute drive of Cenote Santa Cruz and Xplor Theme Park. This beach property is 0.8 mi (1.4 km) from Xenses Park and 1 mi (1.6 km) from Xcaret Eco Theme Park.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 10 outdoor swimming pools, a waterslide, and an outdoor tennis court. Additional features at this property include concierge services, an arcade/game room, and gift shops/newsstands.
All-inclusive rates are available at this property. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy Mexican cuisine at CHIBALI, one of the property's 11 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Wind down with a drink at one of the 14 bars/lounges or 2 poolside bars. A complimentary full breakfast is served daily from 7:00 AM to noon.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is complimentary (available 24 hours).
Make yourself at home in one of the 900 air-conditioned rooms featuring free minibar items and flat-screen televisions. Your pillowtop bed comes with down comforters and Egyptian cotton sheets, and all rooms are furnished with single sofa beds. Digital television is provided for your entertainment. Private bathrooms with showers feature rainfall showerheads and hair dryers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 10 outdoor swimming pools, a waterslide, and an outdoor tennis court. Additional features at this property include concierge services, an arcade/game room, and gift shops/newsstands.
All-inclusive rates are available at this property. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy Mexican cuisine at CHIBALI, one of the property's 11 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Wind down with a drink at one of the 14 bars/lounges or 2 poolside bars. A complimentary full breakfast is served daily from 7:00 AM to noon.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is complimentary (available 24 hours).
Make yourself at home in one of the 900 air-conditioned rooms featuring free minibar items and flat-screen televisions. Your pillowtop bed comes with down comforters and Egyptian cotton sheets, and all rooms are furnished with single sofa beds. Digital television is provided for your entertainment. Private bathrooms with showers feature rainfall showerheads and hair dryers.